Average Reviews:
(More customer reviews)The machine died after 3 months. I am just starting to bake and was enjoying it until I taxed the Viking with bread making - not multiple loaves but just one at a time. It died very silently - no smoke or ozone/burnt motor odor - just quietly died while making cream icing with cream cheese and cream. I hit the reverse and it just started to make a gurgling noise and then was no more.
I called the company - not really the company but a repair facility in Detroit and was told the best they could do was to mail me a FedEx slip and I was responsible for boxing the unit and they would repair it.
When I suggested that they send me a box or another motor unit (I would send the current unit back) I was informed that this was not company policy. When I attempted to call Viking and when I asked to speak to corporate customer service I was directed back to the repair facility in Detroit - this happened over and over.
I mentioned that I bought the unit retail on the website they still insisted that they couldn't help me.
Cooks illustrated rated the Kitchen Aid Professional 600 as their number one choice - the Viking did not even make it into the first three best choices - I strongly agree. The Viking is more expensive and the service is lacking. And more importantly the maching is inferior.
I am considering the Hobart or the Kitchen Aid and I will keep the Viking as backup. When you buy a mixer get it from a department store that offers guarantees that include replacement units. I am going to the Sears website now.
Click Here to see more reviews about: Viking Range White Stand Mixer 7 Qt.
One thousand watts of power and planetary mixing action ensure supremely efficient mixing and beating. Not only can this heavy duty stand mixer knead even the toughest whole grain bread dough into submission, it also has a sufficient range of settings, allowing it to tenderly beat a meringue. Locking pop up heads make clean up snap. A special stirring speed helps prevent flour pouf, and liquid splatter during the initial mixing stage. Max speed is engineered for whipping custards, cream, and meringues - in other words when you want to incorporate maximum air. There are numerous attachments available for this unit to increase its multi-tasking capabilities. If you've become a fan of Viking's reliability, quality and style, no doubt this stand mixer would be a most welcome addition to your kitchen.
Get 21% OFF
Click here for more information about Viking Range White Stand Mixer 7 Qt.
No comments:
Post a Comment